We have a professional quality control team, responsible for the inspection records of raw materials, production process, semi-finished products and finished products. Once a problem is found in each process, we’ll rectify it immediately. In terms of certification, our factory has passed the ISO22000，HACCP  and the FDA certification. At the same time, our factory was approved by Disney and Costco. Our product passed California Proposition 65 testing.

We try to get you in a container with 5 items, but too many projects will greatly reduce the efficiency of production, each individual project needs to change the production mold during the production process. Continuous mold change will be a huge waste of production time, and your order will have a long delivery time, which is not what we want to see. We want to make your order turnaround time as short as possible. We work with Costco or other large customers with only 1-2  SKUs  so we can get a very fast turnaround time.

When a quality problem occurs, first we need the customer to provide a picture of the product location where the quality problem occurs. We will actively call the quality and production department to find out the cause and give a clear plan to eliminate such problems. We will give 100% compensation for the loss caused by quality problems.

Of course. Your confidence and affirmation in our products make us feel very honored. We can first build a stable partnership, if our products are popular in your market and sell well , we’re willing to protect the market for you and let you become our exclusive agent.

The delivery time for our new customers is generally around 40 to 45 days. If the customer needs a custom layout such as bag and shrink film, they need a new layout with a delivery time of 45 to 50 days.

We can provide you with free samples. You can probably receive it within 7-10 days after sending it. Shipping costs are usually in the range of a few tens of dollars to about $150, with some countries being slightly more expensive, depending on the courier's quote. If we can reach cooperation in the near future, the shipping cost charged to you will be refunded in your first order.